At kripaiinfluenze , we value your trust and want you to have a smooth shopping experience. If for any reason you are not fully satisfied with your purchase, our return and exchange policy is here to help.
Eligibility for Returns
- Items can be returned or exchanged within 7–14 days from the date of delivery (customize as per your preference).
- Products must be unused, unworn, unwashed, and in original condition with all tags, packaging, and invoice.
- Sale, discounted, or promotional items may not be eligible for return unless defective.
Non-Returnable Items
- Innerwear, socks, and accessories (due to hygiene reasons).
- Customized or altered products.
Process for Returns/Exchanges
- Request a Return/Exchange
- Contact our customer support at [support email/phone number] with your order details.
- Approval & Pickup
- Once approved, we will arrange a pickup or ask you to ship the item back to our warehouse.
- Inspection & Refund/Exchange
- After quality checks, your refund/exchange will be processed.
- Refunds will be initiated to your original payment method within 5–7 business days.
Refund Options
- Refund to Original Payment Method – Credit/Debit Card, UPI, Wallet, Net Banking.
- Store Credit / Gift Card – Can be used for future purchases.
Damaged/Defective Products
If you receive a damaged or defective item, please inform us within 48 hours of delivery. We will provide a free replacement or a full refund.
Contact Us
For any queries regarding returns, please reach out to us at:
📧 kripaguptadg2gmail.com
📞 9999623013